Customer Calls Out Classic Savory Market! Market! Crew for Alleged Rude Staff

Taguig City, Philippines Classic Savory’s Market! Market! branch is under scrutiny after a customer shared an emotional and detailed account of an unpleasant dining experience involving one of the restaurant’s staff members. The story, on Reddit’s r/GigilAko and later echoed across TikTok, has since gone viral fueling discussions about kindness, respect, and customer service standards in the Philippines.

Gigil ako sa Crew ng Savory Market Market.
byu/TallProcedure6267 inGigilAko

The incident reportedly took place on December 1, 2025, at around 7 PM. The customer, who describes herself as soft-spoken and someone who avoids confrontation, visited Classic Savory with a companion to enjoy dinner and avail of a free chicken promo from Watsons. According to her post, the experience soured quickly due to the behavior of a staff member identified only as “Timmy.”

A Cold Start: “He Didn’t Talk Kindly to Us”

The customer recalled that the interaction felt off from the beginning. She described Timmy as unfriendly no smile, no warmth, and an overall demeanor that made them uncomfortable. Their order included:

• 2 coffee jelly
• 2 plain rice
• 1 Four Season Green Beans
• 1 steamed rice
• Plus the free Watsons chicken promo, for which she handed the required receipts and vouchers

After about 10 minutes, all dishes except the Four Season Green Beans arrived. Believing it was simply delayed, they waited patiently. Ten more minutes passed with no update, prompting her to politely follow up.

“You Didn’t Order It” Staff Dispute Over the Missing Dish

Instead of resolving the issue, Timmy allegedly insisted that she never ordered the missing dish. The customer calmly reiterated that the Green Beans were part of her initial order. Rather than clarifying the misunderstanding, she said Timmy raised his voice toward another staff member, making her feel blamed and dismissed.

This moment, she said, made her feel “invisible” as though her concerns didn’t matter.

A Hurtful Comment Under His Breath

What deeply affected the customer was overhearing Timmy mutter “putang ina” under his breath, which she interpreted as a derogatory remark aimed at her. She shared that she immediately lost her appetite and felt both humiliated and disrespected.

The online community reacted strongly. Many commenters said they had experienced similar treatment at the same branch, noting that this wasn’t the first complaint circulating about customer service at Classic Savory Market! Market!

A Call for Empathy and Better Training

In her posts, the customer emphasizes that her intention is not to shame the restaurant, but to advocate for better training, patience, and empathy among staff. She acknowledged the pressures of working in food service but stressed that kindness is free and should always be the default.

She is reportedly considering requesting CCTV footage to support her claims.