Facebook group Order Hero helps delivery drivers on cancelled orders

• Delivery Riders can now post their cancelled orders on the Facebook group Order Hero.
• Other members can buy the delivery rider’s orders to help them.
• A man is seen eating his own delivery because it was cancelled by a customer.
• GrabFood PH will be imposing strict penalties to those who cancel orders.

The rapid spread of the pandemic called COVID-19 has everyone staying indoors. Mostly everyone with the exception of front liners, are advised to stay at home. A lot of workers are now working from home and everyone is discouraged to go out except when it is necessary to avoid contracting or spreading the disease even further.

With the advise of the government to stay at home, delivery of food is much more important in this time of scarcity. However, there are still numerous orders that are being cancelled thus leaving the delivery driver having to shoulder their own delivery. Others have resorted to eating their own delivery as well.

This has been a common problem ever since delivery food apps have gained popularity and it hasn’t stopped even during this pandemic.

A recent post where a grab driver is seen eating his own delivery has also been trending. The food delivery that he is seen eating cost him Php 300.

Because of this, concerned netizens have set up Order Hero, a Facebook group. The group aims to help delivery drivers on their cancelled orders.

https://www.facebook.com/photo.php?fbid=2576771095974953&set=gm.527250351558445&type=1&theater

Order Hero

Order Hero is a Facebook group where delivery food drivers from GrabFood, Lalamove Food, Angkas Foods, and various delivery apps can post their cancelled food orders and other members of the group can buy the cancelled order. Which means the effort and money of the delivery driver won’t go to waste.

GrabFood, Lalamove Food, Angkas Foods, lahat ng delivery apps na may order cancellation. Magtulungan tayo!

Grab Food imposes strict penalties

GrabFood PH has also released a statement regarding cancelling of orders. They stated that they have a system in place and strict penalties will be placed on customers who cancel orders.

We thank everyone who continue to stand up for our hero riders and continue to voice out against no-show customers….

Posted by GrabFood PH on Monday, March 30, 2020